Installation

Introduction

The HiHi Vision v4 software is supplied as an Internet download. It is a self-contained installer that contains the files needed to install a copy of HiHi Vision v4.

Before you start

Before you start, please check you have the following:

• A suitable computer for installation of the client software (please check minimum requirements)
• Valid user login credentials 
• Local administrator privileges

Importing Data from HiHi Vision v3

If enabled, HiHi Vision v4 can offer to import configuration data from the HiHi Vision v3. Data that can be imported includes:

• User login credentials.
• Presence window Favourites.
• CRM integrations (including 'controlled' integrations but excluding Outlook Contacts).
• Dialing Settings.

Note: Integrations that have a v4 integration available in HiHi Vision v4 will still be imported as a v3 integration only, so will need to be configured again manually as a v4 integration if a new feature such as the 'Add Contact' feature is required.

The import process takes place on first login, after the access code is entered. Refer to 'Welcome and Login' for the detailed steps.